Privacy Policy

Last updated: October 2026

Stars+Soil is a trading name operated by Eve Bell.

If you have any questions about this policy, write to us at eve@starsandsoil.co.uk.

What we collect and why

When you buy a book or letters

I collect your first name, last name and email address, and your answer to the optional birth-time question if you give one. I use them to let you know when places open. They’re stored securely in Squarespace and I won’t share them with anyone. You can ask me to take you off the list at any time by emailing eve@starsandsoil.co.uk, and I’ll delete your details.

When you subscribe to the newsletter

My newsletter is on Substack. If you subscribe there, Substack’s own privacy policy applies.

When you visit our website

Our website is built on Squarespace, which collects basic analytics data — pages visited, time on site, general location by country. This data is anonymous and aggregated. We use it to understand how the site is used. We do not use advertising trackers or sell data to third parties.

The legal basis for processing your data

We process your purchase data on the basis of contractual necessity — we need it to fulfil your order. We process your email address for marketing on the basis of your consent, which you can withdraw at any time.

How we store and protect your data

Your data is stored securely via Squarespace and Flodesk, both of which are GDPR-compliant platforms. Birth information submitted at checkout is used only for the purpose of writing your book and is not stored beyond what is necessary to complete that work.

We do not sell, rent, or share your personal data with third parties except where necessary to fulfil your order (for example, a postal carrier receiving your delivery address).

How long we keep your data

We keep order records for six years in line with HMRC requirements. Email subscriber data is held for as long as you remain subscribed. You can ask us to delete your data at any time by writing to eve@starsandsoil.co.uk.

Customer order information may be retained to support ongoing customer care unless you ask us to delete it.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to correct it, to ask us to delete it, and to object to how we use it. To exercise any of these rights, contact us at eve@starsandsoil.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

Squarespace uses cookies to operate the website. These include cookies necessary for the site to function and anonymous analytics cookies. You will be asked to accept cookies when you first visit the site. You can manage your cookie preferences through your browser settings.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always show when it was last changed.